Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using the Business Chatbot service ("Service") provided by Broadnet Technologies LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Service.

2. Description of Service

Business Chatbot is an enterprise-grade AI chatbot service that utilizes proprietary business intelligence technology to provide intelligent conversational assistance for business operations. The Service may be deployed on your infrastructure or accessed through our cloud platform.

3. Eligibility and Registration

You must be at least 18 years old and have the legal capacity to enter into these Terms. You represent that you have the authority to bind your organization to these Terms if you are using the Service on behalf of a company or other legal entity.

4. Use of the Service

4.1 Permitted Use

You may use the Service for legitimate business purposes in accordance with these Terms and applicable laws. You are responsible for all activities that occur under your account.

4.2 Prohibited Use

You agree not to:

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. When using local deployment options, you retain full control over your data. For cloud deployments, we process data in accordance with our Privacy Policy and applicable data protection laws.

6. Intellectual Property

6.1 Our Rights

The Service, including its proprietary business intelligence technology, software, algorithms, and content, is owned by Broadnet Technologies LLC and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service.

6.2 Your Content

You retain ownership of any content you provide to the Service. You grant us a license to use such content solely to provide and improve the Service.

7. Payment and Billing

For paid services, you agree to pay all fees in accordance with the pricing terms provided. Fees are non-refundable except as required by law. We may change our pricing with reasonable notice.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may temporarily suspend the Service for maintenance, updates, or security reasons.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BROADNET TECHNOLOGIES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA, OR USE.

11. Indemnification

You agree to indemnify and hold harmless Broadnet Technologies LLC from any claims arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your access to the Service at any time for violation of these Terms. You may terminate your account at any time by contacting us.

13. Governing Law

These Terms are governed by the laws of the jurisdiction where Broadnet Technologies LLC is incorporated, without regard to conflict of law principles.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on our website. Your continued use of the Service constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions about these Terms, please contact us at:

Broadnet Technologies LLC
Email: info@broadnet.me